According to a survey, communication skills is the single more important decisive factor in choosing managers and one of the main factors contributing to job success.

Herbert Newton Casson, a Canadian journalist Canadian journalist and author who wrote primarily about technology and business said, “No business should undervalue the art of conversation and public speaking. A great part of business depends on talk.”

Effective communication skills are rated as on of the most sought-after transferable skills in business. The ability to communicate clearly encompasses face-to-face discussion and conversation, more formal presentations, telephone and video-conferencing, and the written word. Many people understand the need to acquire effective presentation skills, but are less concerned about the way they communicate informally, or about the way they write, especially when using e-mail.

Communication has been derived from the latin word “communis”, meaning to share. All communication is a 2-way process. When you deliver your message, you also need to listen, observe or read the response. People often feel that communication is an easy and simple as it sounds, but very hard to do. The communication process is complete once the receiver has understood the message of the sender.

The ability to communicate effectively is one of the most productive skills you can acquire. Think of all the misunderstandings that arise because the message is unclear. Too many meetings, telephone conversations and e-mail exchanges are unproductive and resolve little because the interactions have not been properly planned and organized.  So wasting time. Effective communication needs clear, concise delivery, and strong listening and probing skills. We also need to know to conclude an interaction decisively, and with an outcome that will result in progress. Clear communication also means a willingness to share information openly. Keeping others informed and up-to-date,pooling information, advice and expertise, and readily asking for advice or assistance when needed, are all part of the open communication process.

Our Communication skills program help participants overcome their fear of speaking in front of an audience, organize their ideas effectively, and ensure delivery of clear and persuasive message to any audience.

Antonius Oky Andrianto,
Client Solution Consultant and Senior Executive Trainer

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