Making the Right Decisions

Making the Right Decisions

“A man who does things makes many mistakes, but never makes the biggest mistake of all — doing nothing.” – Benjamin Franklin   Decisions are part of life; some are big, some are small. Quality decisions are reached by using experience, judgement, analysis...
To Do or Not to Do – The Art of Prioritizing

To Do or Not to Do – The Art of Prioritizing

“A man who dares to waste one hour of life has not discovered the value of life.” – Charles Darwin   Effective prioritization is an essential part of being able to work and manage efficiently. When we begin each day, most of us have a clear idea of what we...
Case Studies of Excellence Customer Focus Exemplars

Case Studies of Excellence Customer Focus Exemplars

“The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.” – Henry Ford In a free enterprise system, all business is customer-driven. Those who best...
BY

BY

“The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.” -Ralph Nichols Listening is the art of hearing what someone is saying. It is the skill of interpreting the meaning in what you...

Pin It on Pinterest