Case Studies of Excellence Customer Focus Exemplars

Case Studies of Excellence Customer Focus Exemplars

“The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.” – Henry Ford In a free enterprise system, all business is customer-driven. Those who best...
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“The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.” -Ralph Nichols Listening is the art of hearing what someone is saying. It is the skill of interpreting the meaning in what you...
Companies Values, is a MUST!

Companies Values, is a MUST!

Lebih dari 20 tahun saya bergelut di dunia training dan mengajar ratusan perusahaan dari berbagai industri. Saya menyadari tentang apa yang membedakan antara perusahaan yang sehat, baik, sukses dengan yang tidak. Salah satu faktor utama yang membuat berbeda adalah...

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